Samadhan portal facilitates workmen, management, trade union, and other stakeholders to resolve their grievances. . Samadhan Portal is an online portal launched by the Indian government to help citizens raise their grievances or complaints related to government services. It is an initiative under the Department of Administrative Reforms and Public Grievances (DARPG) and is a part of the e-governance program.
The portal provides a platform for citizens to submit their grievances or complaints to the concerned authorities and monitor their status online. The authorities are required to take action on the grievances within a stipulated time frame and update the status on the portal. The portal also has a mechanism for feedback from citizens on the redressal of their grievances.
Samadhan Portal aims to make the government more transparent and accountable to citizens by providing a hassle-free, speedy, and effective grievance redressal mechanism. The portal accepts grievances related to various government departments, including finance, health, education, and public services, among others.